Money Back Guarantee

We are very confident in our ability to provide the best managed application hosting services. We strongly believe that you will be completely satisfied because we provide prompt, reliable and comprehensive application hosting services with 24/7 technical support.

In fact, we are so confident our customers will be happy with our performance that we offer an unconditional money back guarantee on the cost of our monthly service plans. All of our monthly paid hosting plans include a 30-day money back guarantee.

If for any reason you are dissatisfied with our services you will receive a full refund for the cost of hosting plan provided you cancel your account within 30 days after its activation.

Quarterly, semi-annually and annually paid hosting plans and such add-on services as domain registration, domain transfers, migration, server administration, dedicated IP, SSH, SSL, buydown, setup and upgrade fees, hourly development task costs are not covered by the money back guarantee;

Accounts canceled or terminated by AltaGrade for violating our Terms of Service do not qualify for the money back guarantee.