We look after it, so you don’t have to
A fully-managed care service that sits on top of your hosting — wherever it lives. Monitoring, security updates, malware clean-up and performance tuning, all handled quietly by real people, with a plain-English report every month.
Already hosted elsewhere? We’ll care for it right where it is →
What “managed” actually covers
The everyday caretaking that keeps a site healthy — done for you, before you have to ask.
Proactive monitoring
Round-the-clock uptime and health checks. We catch the wobble before your visitors ever do — and act on it.
Security updates
Core, module and plugin patches applied carefully and tested, so your site stays current without breaking.
Malware clean-up
Regular scanning, and if anything ever gets in, we clean it out and close the door behind it — no extra charge.
Performance tuning
Caching, database and PHP tuning so pages stay fast as your content and traffic grow over time.
Plain-English reports
A friendly monthly summary of what we did, what we watched and what’s next — no jargon, no dashboards to decode.
Real people on call
Unlimited tickets and real specialists who pick up the phone — the part customers mention most in their reviews.
Care plans that fit
Priced by how many sites you’d like us to watch over — every plan is hands-on, with real people and no jargon. Bigger or bespoke? Enterprise Care is built around you.
We keep the lights on, quietly.
- Proactive monitoring & uptime checks
- Core, module & plugin security updates
- Malware scanning & clean-up
- Performance tuning & caching
- Monthly health report in plain English
- Unlimited support tickets
A hands-on team for growing sites.
- Everything in Essential Care, plus:
- Staging + tested deployments
- Small content & code changes included
- Quarterly performance & security review
- Named account engineer
- Priority phone & chat support
Built around your exact needs.
- Everything in Pro Care, plus:
- Dedicated engineering hours each month
- Custom SLA & escalation path
- Architecture & scaling guidance
- Disaster-recovery planning & drills
- A real team that knows your business
All prices in USD, billed monthly. Works with your existing host, or host with us too →
Common questions
What exactly is included in managed care?
Does it work with my existing host?
How quickly do you respond when something breaks?
Do you make content or design changes for me?
How does the billing work?
What if my needs don’t fit a standard plan?
Tell us what’s keeping you up at night
Worried about updates, security or that one ageing site? Tell us what you’re running and we’ll suggest the right level of care — in plain English, with no pressure.
Hand it over to us
Let our team carry the monitoring, updates and security while you get back to your work. Start today, or talk it through with a real person first.